64 min · 30 video lectures · quizzes · assignments · workbook
Most mobile groomers undercharge, overbook, and lose clients between visits because they're running everything from memory or a paper notebook. This course fixes that. You'll learn to run your mobile grooming business like an operator — quoting accurately before you ever pick up a brush, tracking every pet's history and vaccination status so nothing falls through the cracks, and managing your supply inventory so you never show up to a job short on shampoo.
The course is built around the Mobile Pet Grooming Operations Kit — a six-tab Excel and Google Sheets workbook designed specifically for solo groomers and small van operations. Every lecture walks you through a real scenario inside the kit: how to set breed-size and coat-condition pricing in the Grooming Price Builder, how to log behavior notes and set next-visit dates in the Pet & Appointment Log, how to read your Supply Inventory reorder points before a Monday route, and how to pull your weekly profit number from the Income and Expenses tab in under two minutes.
By the end of this course you'll have your business set up inside the kit, your pricing model validated against real market rates, a rebooking and upsell system in place, and a clear picture of what your monthly revenue target needs to look like to cover your vehicle costs, supplies, and pay yourself. We also cover the compliance basics — state certification requirements, vaccination policies, vehicle insurance, and what to do when you observe a skin condition or injury mid-groom.
Section six focuses entirely on recurring revenue and growth: how to convert one-time clients to standing 6-week or 8-week schedules, how to add a second groomer or route without losing the personal-service feel that mobile clients pay a premium for, and how to track your expansion metrics inside the same kit you started with.
This is operator-to-operator content. No filler. No generic business advice. Just the exact workflow that makes a mobile grooming business predictable and profitable.
What you'll learn
You'll be able to build an accurate per-job quote using breed size, coat condition, and add-ons in under 60 seconds
You'll be able to maintain a complete pet health and behavior record for every client across every visit
You'll be able to set reorder points for van supplies so you never run short on a route day
You'll be able to track route revenue, job status, and monthly profit from a single workbook
You'll be able to identify your minimum viable weekly job count to cover all fixed costs and pay yourself
You'll be able to convert first-time clients to standing recurring appointments using a proven outreach sequence
You'll be able to handle the core compliance requirements — vaccination policies, certification, and vehicle insurance — correctly from day one
You'll be able to evaluate when and how to add a second groomer or van route without over-extending cash flow
Course curriculum
Section 1: Welcome & Kit Setup
Welcome: What This Course Does and How to Use It
Kit Orientation: Six Tabs, One System
Launch Checklist: Licenses, Insurance, and Certification
Van Setup: Equipment, Layout, and Opening Supply Order
Your First Paid Client: From Inquiry to Completed Job Row
Section 2: Pricing Every Job Accurately with the Grooming Price Builder
Breed Size Pricing: Why Size Adjustments Are Non-Negotiable
Coat Condition Surcharges: Protecting Your Time on Matted Dogs
Add-On Upsells: Building a Bigger Ticket Before the Van Leaves
Market Rate Validation: Are You Leaving Money on the Table?
Quoting on the Spot: Phone, Text, and Walk-Up Estimates
Section 3: Winning and Onboarding New Clients
Finding Your First Ten Clients Without Spending on Ads
The Booking Call: Intake Questions That Build the Pet Log
The First Appointment: Creating a Client Who Returns Every Time
Getting Reviews and Referrals Before You Have 25 Clients
Client Profiles: Building a Data Asset Worth Real Money
Section 4: Field Operations and Staying Compliant on the Road
Daily Route Planning: Maximizing Jobs Per Day Without Burning Out
Supply Management: Never Run Out on a Route Day
Health and Safety: What to Do When Something Goes Wrong
Vaccination and Compliance Records: Staying Protected Legally
Handling Difficult Jobs: Matted Coats, Senior Dogs, and Anxiety Cases
Section 5: Money, Bookkeeping, and Knowing Your Profit
The Income & Expenses Tab: Your Thirty-Second Daily Ledger
Your Cost Structure: Fixed, Variable, and What It Costs to Show Up
Pricing for Profit: Setting Rates That Cover Costs and Pay You Well
Tax Prep: What Mobile Groomers Can Deduct and How to Stay Ready
Monthly Profit Review: Reading Your Numbers Like an Operator
Section 6: Recurring Revenue and Scaling Your Grooming Business
Building a Standing Appointment Book: The Forty-Client Route
Loyalty and Retention: Keeping Clients Who Keep Your Business Alive
Adding a Second Groomer: When to Hire and What It Costs
Second Van, Second Route: Expanding Without Losing Quality
Growth Metrics: What to Track to Know the Business Is Working