Mobile Auto Glass: Start, Price & Run a Profitable Operation
The operator's field guide to launching, pricing, and growing a mobile windshield and glass replacement business using the Ops Kit as your daily backbone.
71 min · 30 video lectures · quizzes · assignments · workbook
Most people who enter mobile auto glass are solid technicians who never learned the business side. They undercharge on insurance jobs, miscalculate glass cost versus labor, skip warranty documentation until a carrier audits them, and have no idea which job types actually make money after travel, adhesive, and cure time. This course closes that gap.
Built to pair directly with the Mobile Auto Glass Replacement Ops Kit, this 30-lecture program covers every operational layer of a profitable mobile glass business: how to use the Glass Cut Calculator to price every job before you roll out, including ADAS recalibration upcharges, tint-match fees, and travel time; how to navigate insurance billing through networks like Safelite and Lynx; how to document warranty claims and keep the Warranty and Insurance Log audit-ready; how to track completed jobs and cash flow weekly in the Job Tracker and Income and Expenses sheets; and how to build the fleet and commercial account base that turns a single van into a scalable operation.
Every lecture references a specific sheet in the kit. By the end of this course, the kit is your operating brain — you enter a job, it tells you whether to book it, what to charge, and whether the margin holds. You'll log every claim, track every dollar, and know your real profit per job, not just your gross revenue.
What you're building: a pricing system that eliminates guesswork on every glass type and vehicle class; a documentation habit that satisfies carrier audits and warranty disputes; a bookkeeping workflow that shows you net profit weekly; and a recurring commercial account strategy that gives you predictable weekly revenue without chasing retail calls.
This is operator-to-operator content. No theory. No fluff. Just the specific moves that turn a mobile glass setup into a real, scalable trade business.
What you'll learn
You'll be able to use the Glass Cut Calculator to price any windshield, door glass, or rear window job with labor, travel, ADAS recalibration, and tint-match fees included before you leave the shop
You'll be able to evaluate every job against the 28% healthy-margin and 18% break-even thresholds and decide whether to book, negotiate, or decline
You'll be able to navigate insurance billing through major networks and document each claim in the Warranty and Insurance Log so you are always audit-ready
You'll be able to log every completed job in the Job Tracker with the correct payer type, glass type, and status so your pipeline is always visible
You'll be able to run a weekly Income and Expenses review that shows your real net profit and flags expense categories eating into margin
You'll be able to explain OEM, OEE, and aftermarket glass differences to customers in plain language that justifies your pricing and builds trust
You'll be able to build a fleet and commercial account pipeline that generates recurring, predictable weekly jobs without relying on retail call volume
You'll be able to set up a one-tech operation that is ready to hand off a second van route with documented pricing, processes, and logs already in place
Course curriculum
Section 1: Welcome & Setting Up Your Operations Backbone
Welcome: How This Course and Kit Work Together
Kit Orientation: Five Tabs, One Integrated System
Legal Baseline: License, Insurance, and Compliance Before Day One
OEM vs. OEE vs. Aftermarket: What They Are and How to Sell the Difference
ADAS Recalibration: When It's Required and How to Price the Upcharge
Section 2: Pricing, Job Math & the Glass Cut Calculator
Stop Pricing by Feel: Building a Cost-Plus Model That Holds
Glass Cut Calculator Deep Dive: Every Input and What It Changes
Insurance Billing Basics: Networks, Auth Codes, and What You Can Charge
Customer-Pay Jobs: Quoting, Anchoring, and Handling the 'You're Too Expensive' Objection
Fleet Account Pricing: Volume Rates, Standing Agreements, and Why This Changes Your Business
Section 3: Winning & Onboarding Clients
Where Glass Jobs Come From: Lead Sources That Actually Work
Booking and Quoting: From Call to Confirmed Job in Under Ten Minutes
Pre-Job Paperwork: What to Document Before You Touch the Vehicle
Onboarding Experience: What Happens After the Glass Is In
Handling Warranty Claims Without Losing the Customer or the Margin
Section 4: Field Operations, Safety & Compliance
Van Setup and Glass Stock: What to Carry and How to Store It Safely
Install Process Standards: The Steps That Make a Safe, Leak-Free Bond
ADAS Recalibration Workflow: Static, Dynamic, and Sub-Contracting
Safety and Environmental Compliance: What You Are Legally Responsible For
Closing the Job: The Completion Checklist That Protects You After You Drive Away
Section 5: Money, Bookkeeping & Real Profit
The Weekly Money Review: Income and Expenses in 20 Minutes
Cost of Goods: Tracking Glass Inventory as a Real Business Expense
Calculating Your Real Overhead and What It Means for Your Hourly Rate
Profit Per Job: Knowing Which Jobs Make You Money and Which Cost You
Tax Readiness: What to Track All Year So Filing Is Not a Crisis
Section 6: Recurring Revenue & Scaling the Operation
Fleet Account Strategy: Building Predictable Weekly Revenue
Insurance Network Expansion: Adding Safelite, Lynx, and Beyond
Adding a Second Van: When the Numbers Say You Are Ready
Building a Recurring Commercial Pipeline That Runs Without You Chasing It
Scaling Systems: From One-Tech Shop to Documented Operation